1. Information We Collect
When you use Closer Catalyst services, we collect information that you provide directly to us, including:
- Name, email address, and contact information
- Company name and business information
- Sales call transcripts and recordings you provide for analysis
- Payment and billing information
- Communications between you and Closer Catalyst
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create customized sales enablement materials based on your call transcripts
- Process payments and send billing communications
- Respond to your questions and provide customer support
- Send you updates about our services (you can opt out at any time)
- Comply with legal obligations and protect our rights
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We work with third-party service providers who perform services on our behalf, such as payment processing and email delivery.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Business Transfers: If Closer Catalyst is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Sales Call Data
Sales call transcripts and recordings you provide are treated with strict confidentiality:
- We use them solely to create your customized sales enablement materials
- We do not share your call data with other clients or third parties
- We store your data securely and delete it upon request after project completion
- You retain all ownership rights to your original call recordings and transcripts
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications
- Request a copy of the data we hold about you
- Object to processing of your personal information
- Request deletion of your sales call data after project completion
To exercise these rights, please contact us at [email protected].
7. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through your browser settings. Our website may not function properly if you disable cookies.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Website: closercatalyst.com